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Galaxy privacy evidence desk

What Diagnostic Data Can a Samsung Phone Send?

Separate routine usage metrics, crash information, device identifiers, and support logs before giving consent.

Direct answer

Diagnostic data can include device and software details, crash and freeze events, battery behavior, network quality, feature or app usage, and identifiers needed to associate a report with a device or service. A manually submitted support report may also include system logs and attachments you choose.

Data categories, not a single packet

ReliabilityCrashes, freezes, restart state, errors and performance signals.
EnvironmentDevice model, software version, language, region and configuration context.
UsageHow often features or apps are used, depending on the specific control.
ConnectivityNetwork type, connection quality and duration—not necessarily message content.
Support logsSystem log data included with a Samsung Members error report when selected.

What the label does not prove

The phrase alone does not prove that personal files, photos, messages, or microphone recordings are transmitted. It also does not guarantee that every field is anonymous. Read the privacy notice attached to the exact service and avoid assuming that Samsung and Google controls are identical.

Understand the setting
Understand the setting
Review the data boundary
Review the data boundary
Verify the privacy layer
Verify the privacy layer

Primary references